They make sending flowers easy and enjoyable. The arrangements are amazing and thoughtfully put together. I ordered flowers for my wife at 2:15 to be delivered to her office. They arrived at 4:30 to drop them off and followed up with a call to let me know they arrived, as well as a follow up call to make sure she got them. Not only was it amazing that they could deliver within a few hours, their customer service was above and beyond anything I expected. Such a great company.